Internet Usage can be monitored and is impossible to erase completely. If you’re concerned your internet usage might be monitored, call us at (517) 355-1100. To browse this site more safely, be sure to regularly clear your browser history. Click here to exit quickly or use the EXIT link at the bottom of the page.
Sometimes reaching out by phone is not possible—or simply doesn't feel like the right fit. The Center for Survivors Crisis Chat offers a safe, confidential way to connect with a trained advocate and receive immediate support.
MSU’s Center for Survivors Crisis Chat is staffed by volunteer crisis advocates from 10:00 a.m. to 10:00 p.m. EST, seven days a week.
Our volunteers provide support to survivors of sexual violence, relationship violence, stalking, and sexual harassment, as well as friends, family members, and other supportive individuals.
You do not need to be in crisis to use Crisis Chat. Whether you have questions, need emotional support, or want help understanding your options, we are here to listen and help.
Through Crisis Chat, volunteer advocates can provide:
Crisis Chat is not a replacement for therapy or ongoing counseling services. However, it can provide immediate support, information, and connection to resources.
When you connect with Crisis Chat, you will be connected with a trained volunteer who will:
You choose what information you share. There is no obligation to disclose details about your experience.
The Center for Survivors is a confidential resource. Information shared during Crisis Chat is not reported to the university, law enforcement, or other offices.
However, there are limited circumstances in which we are legally required to break confidentiality, including:
By using Crisis Chat, you acknowledge these limits to confidentiality. If you have questions or concerns, please ask your advocate to explain confidentiality before sharing information.
Your privacy is important to us. We do not ask for identifying information such as your name, student ID number, or location unless there is concern for your immediate safety or the safety of someone else.
Please remember that internet-based communication can never be guaranteed to be completely secure. If you are concerned that someone may be monitoring your device or internet activity, you may wish to contact our crisis line instead.
If you do not feel safe sharing information through chat, please call our 24/7 Crisis Hotline at (517) 372-6666.
If you tell us that you are actively considering harming yourself or someone else, we will encourage you to seek immediate emergency assistance and may contact emergency services when necessary to protect safety.
If you are experiencing a life-threatening emergency or are in immediate danger, call 911 right away.
Crisis Chat may be a good option if:
If you are in immediate danger or experiencing a medical emergency, call 911.
For 24/7 support, contact the Center for Survivors Crisis Hotline at (517) 372-6666.
If you are not part of Michigan State University or are outside the greater Lansing area, additional 24/7 support is available through the following crisis lines:
Whether you are seeking support for yourself or someone you care about, Crisis Chat offers a confidential space to ask questions, receive support, and connect with resources. Help is available, and you do not have to navigate this alone.
Start a confidential chat with a volunteer crisis advocate today.
MSU Center for Survivors